• Over £450m recovered since 2004
  • More than 100,000 customers
  • Average Successful Claim £2803
  • No win - no fee*

Special Investigations

Have you been put off from making a claim because you believe or have been told that your case is particularly complicated or you've already tried to complain but been unsuccessful?

Our Specialist  Investigations Unit may be able to help you. Here at Brunel Franklin we have a dedicated in-house team who deal exclusively with the most complex cases that require additional expertise and a greater level of attention.

To find out more or to take advantage of this unique service please email us at investigations@brunelfranklin.com and one of our experts will get in touch.


On January 11th 2019, Flairford Securities Ltd (trading as Brunel Franklin), was acquired by Excell Audits Ltd (trading as Wilson Morris). Excell Audits Ltd are regulated by the Claims Management Regulator in respect of claims management activities (CRM20293). All enquiries and claims made on this website (www.brunelfranklin.com) will now be managed by Excell Audits Ltd (trading as Wilson Morris).