• Over £450m recovered since 2004
  • More than 100,000 customers
  • Average Successful Claim £2803
  • No win - no fee*

FREE** PPI Check

By completing this form, we will be able to start a FREE** investigation to check if you may have been mis-sold PPI.

We will perform your FREE** PPI check with absolutely no obligation*** for you to proceed with us.

If you could also let us know who sold you the policy, we'll be able to send you a check pack without the need of a phone call. You'll be redirected to a non compulsory to complete form as soon as you start your check. 



  1. Complete your personal details on this page
  2. On the next page, tell us who you have borrowed from / who may have mis-sold you PPI (if you don't know, don't worry, just tick "other")
  3. We will send you everything you need to check if you are owed redress
  4. Our representatives will then do all the work to follow up your claim(s) and recover what is rightfully yours

Start Your Check:

Start Your Check
By submitting your enquiry, you consent to our privacy policy and agree that we can use these details to contact you by post, phone, SMS(text), email and other electronic means (including social media) about your PPI check and claim.

Don’t just take our word for it, read what our customers are saying on Feefo below:

5 star customer service rating!


Frequently Asked Questions

All we need from you are the key details that the Letter of Authority asks for. There are no right or wrong answers, but every bit of information, you give us, however small, may assist us to achieve the best outcome for you. Don’t worry if you can’t answer all the questions in the pack, just call one of our advisors on 0800 970 2222 and they’ll talk you through it. Once you authorise us to commence your complaint, we will require further information from you concerning your circumstance so that we can assist you to build the strongest case to maximise your refund.

On average our PPI Check takes up to 8 weeks from the date of instruction and the it may take a further 4 months to receive a settlement. As each claim is treated on an individual basis this may vary.

All PPI premiums actually paid plus a write off of premiums yet to be paid. In addition we are able to claim interest at 8% on any premiums you have already paid; in many cases this will significantly increase your claim. As part of our claims process we will check for accounts with PPI for the bank you have asked us about and their associated group companies.

The initial FREE PPI check will cost you nothing. If we identify PPI on a policy we will give you the option to pursue the claim yourself or to engage with Brunel Franklin to make the claim on your behalf.
We operate on a No Win No Fee* basis and will only take a percentage of any compensation awarded to you. The fee that we take is 20% + VAT at the prevailing rate (total charge 24% incl. VAT).

Brunel Franklin saves you the time, effort and stress of dealing with complaint alone.

Brunel Franklin has been dealing with financial claims since 2004.

• Brunel Franklin has the experience to pin point all the reasons for a potential mis-sold policy.

• Brunel Franklin will exhaust all potential claim avenues for you on your behalf. 

• Brunel Franklin will endeavour to make sure that the company you’re claiming against follows the FCA guidelines and time limits within the industry.


Yes. If you have had previous loans, with other lenders, that you wish to claim on please call us for further application forms on 0800 970 2222.

Yes you can still get a refund. If the loan/credit card is in joint names we would need the signatures of both yourself and your ex partner. Your ex partner would have to be willing to make a claim.

Why Brunel Franklin?

Over £450m† recovered since 2004

More than 100,000 happy customers

Our success rate for customers is over 90%

Average Successful Claim £2803†

No win - no fee*