• Over £450m recovered since 2004
  • More than 100,000 customers
  • Average Successful Claim £2803
  • No win - no fee*

Packaged Bank Accounts (Monthly Fee Bank Accounts)

Certain bank accounts were designed to offer extra benefits in return for a monthly fee. The fees varied depending on the package. These bank accounts became known as packaged accounts and came with associated benefits including travel insurance, car breakdown cover, and mobile phone insurance.

Unfortunately it appears that many of these accounts have been mis-sold. Why not get in touch today and we’ll help you find out if yours might be one of them?

The problem

Whilst insurance products in general are good, fee bearing packaged bank accounts often provide insurance products that are not appropriate for many customers. Associated benefits including travel insurance, car breakdown cover and mobile phone insurance were often useless and therefore, mis-sold to many customers.

The service

Brunel Franklin has the expertise to pin-point the exact reasons why your packaged bank account may have been mis-sold. Our experience in the industry means we can take care of the whole process for you.

How to claim

Simply fill in your details today and one of our specialist advisors will get in touch to discuss whether you may have a claim for a mis-sold packaged bank account.


On January 11th 2019, Flairford Securities Ltd (trading as Brunel Franklin), was acquired by Excell Audits Ltd (trading as Wilson Morris). Excell Audits Ltd are regulated by the Claims Management Regulator in respect of claims management activities (CRM20293). All enquiries and claims made on this website (www.brunelfranklin.com) will now be managed by Excell Audits Ltd (trading as Wilson Morris).


For more information please call us on 0800 051 54 51 or fill in our Contact Us form.