I could never have claimed (PPI) as I had ongoing health issues. The Bank of Scotland did me a real injustice
Caroline received a phone call from Brunel Franklin - within 8 weeks she received her money back from the Bank of Scotland. Her original Claims Management Company had not received anything after 4 years. Caroline would never had been able to claim on her PPI as she had an ongoing medical condition.
"My time is precious in my job, why spend time doing it yourself if you don't have the time? If you have nothing the fees are nothing. If there is a claim you're not expecting, the fees are nominal. I'm going to use Brunel Franklin for claims I've had for years with another Claims Management Company."