- Over £450m† recovered since 2004
- More than 100,000 customers
- Average Successful Claim £2803†
- No win - no fee*
INTEREST ONLY MORTGAGE CLAIMS
A staggering number of people who took out interest-only mortgages after October 2004 are discovering that they might not be able to pay off their capital loan in time and face the risk of repossession.This is likely to mean that many people may have been mis-sold their interest-only mortgages, which is why they are now struggling to repay their loans. If this sounds familiar, you could be entitled to make a claim.
On January 11th 2019, Flairford Securities Ltd (trading as Brunel Franklin), was acquired by Excell Audits Ltd (trading as Wilson Morris). Excell Audits Ltd are regulated by the Claims Management Regulator in respect of claims management activities (CRM20293). All enquiries and claims made on this website (www.brunelfranklin.com) will now be managed by Excell Audits Ltd (trading as Wilson Morris).
Don’t just take our word for it, read what our customers are saying on Feefo below:
5 star customer service rating!
I found out I was eligible for a further £6,500! Thank you Brunel Franklin!
"The service I received from Brunel Franklin was exceptional the team are extremely professional and pro-active, I was convinced that my lenders would not have sold me PPI as I check my bank statements regularly.
The team convinced me that they hear stories like mine all the time. I was delighted when I won £4020.29. I would recommend anyone to use Brunel Franklin as I would never have claimed myself so nothing ventured nothing gained."
The team are extremely professional and pro-active
"I was convinced that my lenders would not have sold me PPI as I check my bank statements regularly. The team convinced me that they hear stories like mine all the time. I was delighted when I won £4020.29. I would recommend anyone to use Brunel Franklin as I would never have claimed myself so nothing ventured nothing gained."
Can't fault the service
"I was kept well informed throughout the process with regular texts and email updates, it was easy to get through and speak to staff by telephone, all staff were knowledgeable, polite and helpful. They made the process as simple as possible for the customer with minimal work for the customer. I would recommend and use again if needed."
"The service was unobtrusive and informative."
"They didn't give up until I finally received compensation. Thank you very much."
"If you needed any questions they were so helpful. Service and updates came as things progressed. Amazing. I’m very happy."
"Swift service and warm communication; very happy with the experience."
"I must admit when you contacted me I did not think I had any claim at all. You proved me wrong and dealt with any claims I had very professionally. I would certainly recommend your services and have done so on several occasions."
Answering Your Questions
No, The Financial Conduct Authority (formerly the Financial Services Authority) does not allow any company or financial institution to disadvantage a customer because they’ve made a complaint.
On average it takes around 6 months. As each claim is treated on an individual basis this may vary.
• Brunel Franklin saves you the time, effort and stress of dealing with complaint alone.
• Brunel Franklin has been dealing with financial claims since 2004.
• Brunel Franklin has the experience to pin point all the reasons for a potential mis-sold policy.
• Brunel Franklin will exhaust all potential claim avenues for you on your behalf.
• Brunel Franklin will endeavour to make sure that the company you’re claiming against follows the FCA guidelines and time limits within the industry.
Yes you can still get a refund. If the loan/credit card is in joint names we would need the signatures of both yourself and your ex partner. Your ex partner would have to be willing to make a claim.
Why Brunel Franklin?
Over £450m† recovered since 2004
More than 100,000 happy customers
Our success rate for customers is over 90%
No win - no fee*