• Over £450m recovered since 2004
  • More than 100,000 customers
  • Average Successful Claim £2803
  • No win - no fee*


A staggering number of people who took out interest-only mortgages after October 2004 are discovering that they might not be able to pay off their capital loan in time and face the risk of repossession.This is likely to mean that many people may have been mis-sold their interest-only mortgages, which is why they are now struggling to repay their loans.  If this sounds familiar, you could be entitled to make a claim.

On January 11th 2019, Flairford Securities Ltd (trading as Brunel Franklin), was acquired by Excell Audits Ltd (trading as Wilson Morris). Excell Audits Ltd are regulated by the Claims Management Regulator in respect of claims management activities (CRM20293). All enquiries and claims made on this website (www.brunelfranklin.com) will now be managed by Excell Audits Ltd (trading as Wilson Morris).


Start Your Check:

Start Your Check
By submitting your enquiry, you consent to our privacy policy and agree that we can use these details to contact you by post, phone, SMS(text), email and other electronic means (including social media) about your PPI check and claim.

Don’t just take our word for it, read what our customers are saying on Feefo below:

5 star customer service rating!


Answering Your Questions

No, The Financial Conduct Authority (formerly the Financial Services Authority) does not allow any company or financial institution to disadvantage a customer because they’ve made a complaint.

On average it takes around 6 months. As each claim is treated on an individual basis this may vary.

Brunel Franklin saves you the time, effort and stress of dealing with complaint alone.

Brunel Franklin has been dealing with financial claims since 2004.

• Brunel Franklin has the experience to pin point all the reasons for a potential mis-sold policy.

• Brunel Franklin will exhaust all potential claim avenues for you on your behalf. 

• Brunel Franklin will endeavour to make sure that the company you’re claiming against follows the FCA guidelines and time limits within the industry.


Yes you can still get a refund. If the loan/credit card is in joint names we would need the signatures of both yourself and your ex partner. Your ex partner would have to be willing to make a claim.

Why Brunel Franklin?

Over £450m† recovered since 2004

More than 100,000 happy customers

Our success rate for customers is over 90%

No win - no fee*