• Over £450m recovered since 2004
  • More than 100,000 customers
  • Average Successful Claim £2803
  • No win - no fee*

You could be owed thousands of pounds

Start your no obligation** PPI check

Brunel Franklin have been helping people just like you since 2004.

With just a few details, our UK based PPI experts will do the work on your behalf to recover any financial redress you may be owed.

We can potentially go back as far as the 80s!

We will perform your PPI check with absolutely no obligation** for you to proceed with us.

Start Your Check:

Start Your Check
By submitting your enquiry, you consent to our privacy policy and agree that we can use these details to contact you by post, phone, SMS(text), email and other electronic means (including social media) about your PPI check and claim.

Don’t just take our word for it, read what our customers are saying on Feefo below:

5 star customer service rating!


Answering Your Questions

All we need from you are the key details that the Refund Pack asks. There are no right or wrong answers, but every bit of information, you give us, however small, may assist us to achieve the best outcome for you. Don’t worry if you can’t answer all the questions in the pack, just call one of our advisors on 0800 051 54 51 and they’ll talk you through it. Once we initiate your complaint we can obtain any further information we may need to build the strongest case to maximise your refund.

No, The Financial Conduct Authority (formerly the Financial Services Authority) does not allow any company or financial institution to disadvantage a customer because they’ve made a complaint.

On average it takes around 6 months. As each claim is treated on an individual basis this may vary.

All PPI premiums actually paid plus a write off of premiums yet to be paid. In addition we are able to claim interest at 8% on any premiums you have already paid; in many cases this will significantly increase your claim. As part of our claims process we will check for accounts with PPI for the bank you have asked us about and their associated group companies.

Brunel Franklin saves you the time, effort and stress of dealing with complaint alone.

Brunel Franklin has been dealing with financial claims since 2004.

• Brunel Franklin has the experience to pin point all the reasons for a potential mis-sold policy.

• Brunel Franklin will exhaust all potential claim avenues for you on your behalf. 

• Brunel Franklin will endeavour to make sure that the company you’re claiming against follows the FCA guidelines and time limits within the industry.


Yes we can. Just complete the forms and return in the pre-paid envelope. It can help if you can provide copies of any paperwork as evidence, but it is not essential.

Yes. We will assess your case on its own merit once the pack is returned. Please provide a summary of the claim and any payout that you have received.

Yes you can still get a refund. If the loan/credit card is in joint names we would need the signatures of both yourself and your ex partner. Your ex partner would have to be willing to make a claim.

Why Brunel Franklin?

Over £450m† recovered since 2004

More than 100,000 happy customers

Our success rate for customers is over 90%^

Average Successful Claim £2803†

No win - no fee*