Credit Card Charges
We’re trusted and successful experts in claiming unfair credit card charges
If you’ve gone beyond your agreed credit limit or made a late payment, your credit card company may have charged you as much as £30 each time. This is excessive and unfair. We are experienced in reclaiming these charges plus interest. We can go back 6 years too!
Let us get your money back for you plus interest.
Bank Charges
Introducing our Bank Charges Claims service
Taking on a large retail bank isn’t a job for the faint-hearted. Don’t give up yet! Our expert team know just what to do and they’re happy to help you. Why not let us do the hard work for you? We’ll take away the stress, handle the paperwork and strive to get all your money back. This may be difficult following the recent Supreme Court ruling!
What our customers say
‘I couldn’t fault the service I received in any way. Brunel Franklin was absolutely brilliant,’ said a delighted Marya. ‘Every person I spoke to was polite, pleasant and professional. I was kept fully informed at all times and would recommend them to others without a shadow of a doubt.’
Marya Harris of Blackheath, London
Frequently Asked Questions
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Why should I use Brunel Franklin when I can do this myself?
• Brunel Franklin saves you the time, effort and stress of dealing with the complaint alone.
• Brunel Franklin has been dealing with financial claims for over 6 years, and is respected by the banks.
• Brunel Franklin has the experience to pin point all the reasons for a mis-sold policy.
• Brunel Franklin will be able to establish exactly the level of compensation you are entitled to.
• Brunel Franklin will continue working on your behalf until you receive a suitable offer of compensation.
• Brunel Franklin will endeavour to make sure that the company you’re claiming against follows the FSA guidelines and time limits within the industry.
• Brunel Franklin will breakdown the terminology that vendors use to complicate the claiming process which tends to discourage consumers pursuing the case further. -
What can you claim back for me?
If you have been charged more than £12 for exceeding your credit card limit or paying your credit card bill late in the last 6 years we can claim your money back with interest. If you have been charged for going overdrawn or exceeding your arranged overdraft and you are in financial difficyulties we may also be able to cliam your money back.
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How much will this service cost me?
We operate strictly on a No Win No Fee basis and will only take a percentage of any compensation awarded to you. The fee that we take is a standard industry amount of 25% plus VAT, (29.375% inclusive of VAT).
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Will this claim affect my relationship with my bank or credit card company?
No. The Financial Services Authority does not allow any company to disadvantage a customer because they’ve made a complaint.
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What information do I need to provide you with?
All we need from you are the key details that the Claim Pack requires, it is very straight forward to complete. Once we initiate your complaint we can obtain any further information we may need to build the strongest case to maximise your refund.
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How long will my claim take?
On average it takes around 3 months. As each claim is treated on an individual basis this may vary.
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Why may my claim be passed to a solicitor?
In certain credit card charge cases Brunel Franklin has found we are able to obtain better results for our customers by litigating. In these limited circumstance your case may be referred to Brunel Franklin’s preferred lawyer who will act on behalf of Brunel Franklin’s customer at no additional cost to the customer.
Why use us
Brunel Franklin is one of the UK’s most trusted financial claims specialists. We’ve helped thousands of customers just like you to reclaim their money.
- Our friendly, experienced specialists on hand to answer your questions
- There’s nothing to pay until your case is won and settled
- We aim to get you the maximum refund
