Millions were mis-sold PPI cover they didn't need or know about, which often proved to be useless. Are you paying for insurance you don't need or won't be able to use? We can tell you if you may have been mis-sold PPI and we could help you get a PPI refund. All on a no win, no fee** basis.
Did you borrow money, but your lender insisted that you take out insurance cover in case you couldn't pay? This is PPI, an often expensive cover that’s meant to help you if you can't make your payments. In reality, this cover often proves to be useless when you need it. Are you paying for insurance you don’t need or won’t be able to use? if so, then you may have been mis-sold PPI.
We along with the FCA (Financial Conduct Authority) and CAB (Citizen’s Advice Bereau) believe millions of Payment Protection Insurance policies have been mis-sold. We could help you get a refund on any mis-sold PPI including interest. All on a no win, no fee basis**.
Our expertise in reclaiming mis-sold PPI makes the whole process simple. Find out if you may have a claim for PPI compensation. If you have, you could be owed a refund. Simply fill in the contact form on the left of this page and a specialist advisor will be in touch.
Payment Protection Insurance (PPI) may have been sold to you when took out any kind of loan (Mortgages, Secured Loans(against property), Credit Cards, Store Cards, Overdrafts Unsecured Loans & Hire Purchase Agreements (car or purchases). It is a protection insurance sold to cover your monthly payments in case you have an accident, fall sick or become unemployed.
All we need from you are the key details that the Refund Pack ask. There are no right or wrong answers, but every bit of information you give us, however small, may assist us to achieve the best outcome for you. Don’t worry if you can’t answer all the questions in the pack, just call one of our advisors on 0800 051 54 51 and they’ll talk you through it. Once we initiate your complaint we can obtain any further information we may need to build the strongest case.
No, The Financial Conduct Authority (formerly the Financial Services Authority) does not allow any company or financial institution to disadvantage a customer because they’ve made a complaint.
On average it takes around 6 months. As each claim is treated on an individual basis this may vary. If a claim has to be referred to the Financial Ombudsman Service (FOS), a claim may take up to 2 years.
All PPI premiums actually paid plus 8% interest up to the date of the claim. As part of our claims process we will check for accounts with PPI for the bank you have asked us about and their associated group companies.
We operate only on a No win No fee** policy. That means that if your claim is unsuccessful, you pay us nothing. If you do have a successful claim, we will charge 33% + VAT of your final win value. You do not have to pay anything upfront, and will only be asked for payment once your funds have cleared.
Yes, PPI has many different names including:
HOW DO I KNOW IF I'VE BEEN PAYING PAYMENT PROTECTION INSURANCE?
A lot of people are not aware that they’ve been paying Payment Protection Insurance and even those people who expressly stated that they didn’t want PPI may still have had it added to their agreement. The only way to be certain is to check your loan/credit card agreement. A recent survey of successful customers showed that 65% of respondents either did not know, or were unsure whether they ever had PPI†. If you are unsure please call us on 0800 051 54 51 and we can find out for you.
Yes you could still get a refund. If the loan/credit card is in joint names we would need the signatures of both yourself and your ex-partner, and your ex-partner would have to be willing to make a claim.
Yes. Brunel Franklin can look into cases where a refund has already been given, and if you are owed any more, we can help you to recover the full amount. To date, Brunel Franklin have recovered in excess of £40m in ADDITIONAL redress for customers who previously had successful claims . Any additional refunds will also be under the no win no fee** policy, so you really have nothing to lose!.
Yes. We will assess your case on its own merit once the pack is returned. Please provide a summary of the claim and any payout that you have received.
Yes. If you have had previous loans that you wish to claim on please call us for an application form - FREEPHONE 0800 051 54 51.
You’ll find your policy number on any agreement documents or any account statements from your loan/credit card supplier. For credit card PPI claims you just need to provide us with your credit card number.
Yes you can. Once you have completed our Claim Pack, we can look at your agreements as far back as the 1980s to try and locate any potential PPI policies. Please contact us on 0800 051 54 51 and we’ll tell you what to do next.
Yes we can. All we need is the name of your lender to start the claim.
It is your right, and we strongly advise you, to seek further advice and shop around before entering into a contract with Brunel Franklin. Once you’ve returned our documentation you will be bound by our Terms Of Engagement.
You can opt out at any time by calling us on 0800 051 54 51, emailing us at firstname.lastname@example.org, or writing to us at: Brunel Franklin, 4th Floor, The Bloc, Ashley Road, Altrincham, Cheshire. WA14 2DW.