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Rise in PPI complaints

Payment Protection Insurance (PPI) related complaints made to Lloyds Banking Group topped half a million last year, new figures show. The banking giant saw a 130% year-on-year rise in general insurance and PPI complaints in 2011 to reach 562,731, double … Continue reading

Posted in PPI News |

Can you claim a refund in the scandal over Payment Protection Insurance?

After years of raking in millions of pounds selling Payment Protection Insurance (PPI), banks are being forced to repay people Banks are contacting millions of customers offering refunds to those sold Payment Protection Insurance. After years of raking in millions … Continue reading

Posted in PPI News |

Banks hand back £1.9BILLION to customers who were wrongly sold PPI (but they could owe another £6billion)

Banks have been forced to hand back £1.9billion to customers who were wrongly sold Payment Protection Insurance (PPI). However, consumer groups have accused the finance giants of dragging their feet on refunds which, eventually, could top £8billion. The Financial Ombudsman … Continue reading

Posted in PPI News |

Banks paid out £1.9bn in PPI claims last year

Banks have paid dearly for the mis-selling of Payment Protection Insurance (PPI) – the FSA reckons the bill will eventually come to £8bn. It’s been a tough year for banks, which over the past few months have been dealt the … Continue reading

Posted in PPI News |

FSA guidance to help PPI firms communicate with customers

People who were mis-sold Payment Protection Insurance (PPI) but who have yet to complain should be receiving letters from their provider informing them of their rights. The Financial Services Authority (FSA) believes the total redress still to come will be … Continue reading

Posted in Breaking News, PPI News |