If you’re one of the many thousands of people who have taken out a loan or credit card with an unwanted Payment Protection Insurance policy (PPI) attached to it, you could be eligible to claim a refund. Recently the headlines have been full of stories of mis-sold PPI and the high street banks who were found to have mis-sold PPI policies en-masse. Now that the scandal of mis-selling has been made public, people who have been victims of PPI mis-selling should ensure they are informed about making a claim and what this involves. In light of this, the steps below should help make the process clearer in the minds of those wishing to claim.

How to tell if you’ve been mis-sold PPI

There are a few ways to tell if your PPI policy was mis-sold to you; if you didn’t want or need PPI when it was sold to you, you will need to examine why you ended up with it. The insurance you took out with your loan, credit card or mortgage will need to have been taken out in the last six years. If it was longer than six years, you could still have a right to complain if you only found out about the mis-selling in the last three years. With these initial questions answered, you should take a moment to consider some of the common signs of mis-selling, which include:

• Being told that the insurance was a compulsory part of taking the loan or credit card
• Being led to believe it would increase your chances of approval for the loan
• Not being made aware that you had the insurance policy in the first place

In addition to these, if one of the following applied to you at the time you were sold PPI, the chances are you were indeed mis-sold the policy:

• Unemployed
• Self-employed
• Retired
• Working less than 16 hours per week
• In the Armed Forces
• Working in the Civil Service
• Working in the NHS
• Suffering from a pre-existing medical condition

If any of these sound familiar, you should proceed to the next steps of reclaiming PPI. Consulting a firm of claims specialists like Brunel Franklin can make the process easier. A good claims management company could help to get you the highest amount of refund possible.

Choosing who to manage your claim

It’s important to choose a reputable claims management company who offer a customer driven service. Some unscrupulous companies can charge an up front fee or have hidden extras, so it’s crucial that you choose a reputable company like Brunel Franklin,  where you’re kept up to date about the progress of your claim and where all your questions are answered promptly. A good company will be able to tell you in minutes whether you have a case for a refund or not.

Sally Bowyer, Managing Director of Brunel Franklin said: “Making a refund application against a bank or other large financial institution can be a daunting prospect, which is why it is much better to seek help from an organisation like Brunel Franklin, rather than struggle on and be left to try and work out the details for yourself. We operate a no-win-no-fee service and there is nothing to pay until your case is successfully won and the vendor has paid out.”

Learn more about PPI refunds and find out if you could apply for a refund today! Visit the website www.brunelfranklin.com or call Brunel Franklin, free, on 0800 051 54 51