It’s nice to claim back PPI refunds. The money to be refunded never belonged to the banks and lenders in the first place, and a hefty refund is the least a person can expect after being fleeced by trusted, reputable financial institutions.

Many hard done by people were denied their right to claim when it came time to do so because they were deemed ineligible, the policy seemingly constructed to be utterly unfair and unreasonable in most cases.

The banks initially fought the High Court ruling, which told them how they should deal with PPI complaints back in April 2011 – mainly because they found it unfair that they were ordered to pay back PPI refunds to aggrieved customers that dated back many years – but they eventually succumbed by May 2011, unable to deny the evidence that justified the High Court’s decision.

This is a huge victory for consumers. Banks have set aside billions to refund customers, and it is now a great time for anyone who suspects they had PPI to claim a refund. The money is literally waiting to be claimed and collected.

A PPI claimant should first of all collect any documents relevant to the PPI policy that was sold to them and contact their bank. Or they can contact a company like Brunel Franklin, who will do all the hard work for them.

There are a plethora of reasons pertaining to why a person has a rightful claim, all involving how the policy was implemented alongside a loan, mortgage or credit card agreement. Some of the main reasons a person can claim back PPI include:

• Their age (retiring during the lifetime of the policy, or retired already means they cannot claim)
• The type of work they were involved in (e.g. a self-employed person cannot claim)
• The policy was added without the customer’s knowledge
• The policy was not explained properly

When a person makes a claim one of two things will happen:

1. The bank or lender will accept their claim and either give a person the full amount they are entitled or to persuade them to accept a minimal settlement
2. They will deny the claim.

In the event that a person is denied by their bank and still wish to pursue the claim (which could be utterly valid even if the banks have dismissed it), then contacting the Financial Ombudsman Service(FOS) or a claims management company could take the claim to the next step.

“Chasing a vendor can be a difficult and time consuming process to undertake with no support or technical knowledge, and this is where Brunel Franklin comes in. We would encourage anyone who believes they may have been mis-sold a PPI policy to talk to us, as a quick initial assessment is usually enough for us to decide if you have grounds for a refund.”

Learn more about PPI refunds and find out if you could apply for a refund today! Visit the website www.brunelfranklin.com or call Brunel Franklin, free, on 0800 051 54 51